Review your vehicle and claim details, and see the independent appraiser who has been assigned to represent your vehicle’s value.
Valuation Disputes by Level
Think your insurance company undervalued your totaled vehicle?
An independent appraiser has been assigned to your total-loss claim to represent your vehicle's value. You should have received an email with a secure portal link — that is where you review your claim and authorize the appraisal.
Your appraisal
ExampleAssigned appraiser
- Appraiser assigned
- Forms signed
- Appraisal in progress
Illustrative example only. Your secure link shows the details for your own claim.
Your Portal
Sign the authorization forms so your appraiser can act on your behalf with the insurance company.
Follow what happens next, all through a secure link tied only to your claim.
How the appraisal process works
Here is what to expect on your claim. The only step that needs you is authorizing the appraisal.
- 01
An appraiser is assigned to your claim
A licensed independent appraiser is assigned to represent your vehicle’s value. Your portal shows who it is.
- 02
You authorize the appraisal
Open your portal link and sign the authorization forms so your appraiser can act on your behalf.
- 03
The appraisers work toward a new value
Your appraiser works with the insurance company to settle on a new value for your vehicle.
Finding your portal link
Look for an email about your total-loss claim containing a secure portal link. The link is unique to your claim, so it is the only way to open your appraisal — this page cannot look up a claim by VIN or claim number.
Links expire after a set period for your security. If yours has expired or you cannot find the email, contact us below and we can send a new one. Your lender arranged this appraisal, so there is no cost to you.
Questions about your appraisal?
Lost your link or need help? Our support team can reach out with a new one.